Cloud Managed Services
Your cloud, fully covered.
Your team, fully free to build.
Rivia's Cloud Managed Services puts senior engineers behind every practice area — cost, security, DevOps, application reliability, and AI — so nothing gets triaged by guesswork and nothing sits in a backlog. You get the platform, the automation, and a team that actually does the work.
Starting at $5,000/mo, full platform included.
The difference
The problem with “managed” everywhere else.
Most managed services stop at monitoring. You get a dashboard, an alert, a monthly PDF — and the fixing is still on you. Rivia is different: every finding the platform surfaces across cost, security, DevOps, application reliability, and AI is backed by a U.S.-based engineer whose job is to close it, not just flag it.
Security scanner found 200 issues. With managed services, someone's already working the two that matter.
The bill spiked. Someone already traced it to the service, team, or deployment behind it.
Something broke at 2am. Someone already ran root cause, not your on-call developer.
The audit is next month. Someone's already mapping controls and collecting evidence.
What's included
Five practice areas, one engagement.
Cloud Managed Services wraps the full Rivia platform with hands-on engineering across five practice areas. Every tier includes every module, every user, and unlimited access — the difference between tiers is response time, not coverage.
Cloud Cost
Rivia doesn't just show you the bill, it explains it and brings it down. Includes cost audits, rightsizing, reserved and savings plan strategy, real-time anomaly monitoring, forecasting and budgeting, root cause tracing on spikes, and chargeback reporting by team or product.
Cloud Security
Continuous detection paired with actual remediation. Includes SOC 2, HIPAA, PCI-DSS, ISO 27001, CIS, and NIST gap audits, misconfiguration and IAM fixes, identity and access reviews, tested incident response plans, security investment guidance, and red team and blue team exercises.
Cloud DevOps
Infrastructure that's built right and stays that way. Includes Infrastructure-as-Code, CI/CD pipelines with security gates built in, DevSecOps scanning across code and dependencies, container and Kubernetes hardening, and centralized secrets management.
Cloud Application Reliability
Reliability engineered, not hoped for. Includes SLOs and error budgets, observability and alerting, incident response and on-call design, blameless postmortems, and chaos and failure testing.
AIOps & AI Security
Production-grade AI, not demo-grade. Includes AIOps for noise reduction and automated root cause, AI system hardening (retries, graceful degradation, reproducible deployment), MLSecOps against prompt injection and model theft, tracing and observability for model behavior, and AI governance frameworks.
Tiers
Two tiers, one platform.
Both tiers include every module above, unlimited users, and remediation work — not just findings.
Tier 1
Business hours
Full platform + remediation
Teams under $10K/mo cloud spend, standard risk tolerance
Talk to usTier 2
24/7/365 on-call
Everything in Tier 1 + dedicated engineering coverage, priority escalation, hands-on incident response
Teams under $10K/mo cloud spend that can't afford a delayed 3am response
Talk to usRunning over $10K/mo in cloud spend? Enterprise tier scopes coverage to your estate, obligations, and SLAs — talk to us.
How it fits together
How managed services and the platform work together.
The Rivia platform runs continuous inventory, posture, and monitoring — the Assess and Assure phases of the Rivia Maturity Framework, always current. Managed Services engineers drive the phases a tool can't: Analyze, Architect, and Advance — the judgment calls, the remediation work, and the roadmap. You get the automation and the engineer, not one or the other.
One senior engineer on-call for incidents and architecture questions
Replaces: A part-time consultant at $8-15k/mo or a full-time hire at $150-250k/yr
Remediation of audit findings, not just a findings report
Replaces: An auditor's PDF and a backlog nobody works
One platform tracking cost, security, DevOps, reliability, and AI together
Replaces: 5+ disconnected point tools at $500-2k/mo
Continuous coverage that catches issues early
Replaces: An average $50-200k cloud security incident
Why teams switch to Rivia
“We had a wall of scanner findings and no one to act on them. Rivia closed the gaps that were blocking us from winning enterprise deals.”
Joe Veglatte
“Having cloud ops coverage within our budget let us actually build a security program instead of just worrying about one.”
Matthew White
“The phased approach meant we built real protections without slowing down our engineering team. That balance is hard to find.”
Josh Brunson
Direct access
The engineer, not a ticketing queue.
Every managed tier means you reach a real senior engineer — incident response, architecture questions, scoped project work — directly. No account manager relay, no support queue, no waiting on a ticket to get escalated. It's the same person who built the automation looking at your environment.
Getting started
Connected to covered in three steps.
Connect your cloud.
Read-only access to AWS, Azure, or GCP. Full environment mapped in minutes, no agents, no changes, no disruption.
Rivia takes over the overhead.
Findings get triaged, cost anomalies get traced, incidents get root-caused, before you'd have noticed on your own.
You get one daily briefing.
Everything that happened and everything that needs attention, in plain English.
Already have an audit deadline, a stalled AI pilot, or a pipeline that isn't secure? Start with a scoped project instead — fixed-scope or time & materials, no platform subscription required, with priority scheduling if you move to managed services later. See what Rivia does.
Your cloud deserves a team,
not a tool.
Book a 30-minute demo and Rivia will map your current stack against full managed coverage, walk you through a live environment, and give you an honest recommendation.
Read-only cloud access · No commitment required · U.S.-based engineers